Frequently Asked Questions
ORDERING & PAYMENTS
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
If the product is in stock, usually only 1-2 weeks. If it’s made to order, 4-6 weeks.
WHERE CAN I SEE YOUR FURNITURE IN PERSON?
At the moment we do not have any showrooms where you can see the furniture in person.
WHERE ARE YOUR PRODUCTS MANUFACTURED?
Our workshop is located in Mogyoród, near Budapest, Hungary.
IS YOUR FURNITURE ASSEMBLED?
Yes, our furniture is shipped assembled.
CAN I ORDER A DIFFERENT FURNITURE DESIGN?
If you have your own idea, please let us know, and we will try to put it into production.
HOW WILL I KNOW THAT YOU HAVE RECEIVED MY ORDER?
If you don't hear from us within 48 hours, please email us.
SHIPPING & DELIVERY
HOW MUCH DOES SHIPPING COST?
We provide unique shipping quotes for each order based on your address. After you place your order, we will contact you with an accurate shipping cost.
WHERE DO YOU SHIP?
We currently only ship within the EU, but please contact us if your shipping address is different.
WHAT DO I DO IF MY FURNITURE IS DAMAGED IN TRANSIT?
Please take photos of the damaged part(s) and contact us as soon as possible.
CAN I SET A SPECIFIC DELIVERY DATE AND TIME?
Before delivery, we will confirm the date with you.
RETURNS & WARRANTY
I NEED TO RETURN AN ITEM, HOW DO I DO THAT?
Please contact us. We will arrange the return with our shipping partners.
I NEED TO CANCEL MY ORDER, WHAT CAN I DO?
Contact us and, if your order is not yet in production, we can cancel it.
CAN I EXCHANGE MY ITEM FOR ANOTHER MODEL?
Contact us, and we will see what we can do.
DO YOU ACCEPT RETURNS ON CUSTOM ORDERS?
Contact us, and we will see what we can do.