Terms & Conditions
We want you to be pleased with the goods that you purchase and with the service that you receive from us. These are our conditions of sale and you should read them carefully as they apply to your order. We ask you to review your order and accept these terms and conditions of sale.
PRICE & PAYMENT
In order to process your order you must pay in full for the goods (including delivery charges) after we sent you the invoice.
Ownership in the goods we supply to you will not pass until we have received all sums due and payable by you for or in connection with the goods, including delivery charges.
YOUR RIGHTS TO CANCEL YOUR ORDER
Where you have ordered your goods by internet, e-mail or telephone, under the Consumer Contract (Information Cancellation and Additional Charges) Regulations you may cancel your order at any time between placing the order and within 14 days after the goods come into your possession (or the last item of a multiple order comes into your possession).
To cancel call +3630 3778 273 or email [email protected]
If you cancel your order after delivery collection charge will be taken from your refund.
Please take reasonable care of the goods, we are entitled to deduct an amount from the refund to reflect any loss in value of the goods supplied, if the loss is the result of unnecessary handling of the goods by you.
Cancellation must be by the person who placed the order. If you cancel by telephone, we will need to be satisfied that you are the person who placed the order.
CHANGES TO YOUR ORDER
If you wish to make changes to the items ordered, you have to get in touch asap.
DELAY IN DELIVERY
Occasionally the delivery of your goods may be delayed by circumstances outside our control. If for any reason we are unable to deliver the goods or to have them ready for collection within the original approximate timeframe then we will notify you of the delay and new timeframe as soon as possible.
ARRIVAL OF GOODS
On delivery of your furniture products, you will be asked to sign for the goods and to inspect any goods that have been unpacked to ensure you accept them. For this reason you should be present at delivery yourself. However, if you do ask someone else to take delivery for you, then you must make sure that they are aware of what they need to do.
Please notify us of obvious defects that are apparent on first inspection of the goods, such as missing parts or damage, within 7 working days of delivery and additionally, wherever possible, by describing the defects in an email. ([email protected])
For other defects, please notify us as soon as you discover those defects and at the latest within 7 working days of delivery.
When we are satisfied that the goods are faulty you will be offered a replacement or full refund of the original purchase price.
To get the most out of any goods, you should take care of them. The goods we sell are for consumers for general domestic use only and must be used for the intended purpose.
The supplier of the goods under your order is Monis Interior Kft. whose registered office is at 1094, Budapest, Páva utca 13/204, Hungary (company number 01 09 321928). All communications must be made to [email protected], by calling +36 30 3778 273, or by post to Monis Interior Kft, 1094, Budapest, Páva utca 13/204, Hungary.